The version you would be happy to show an auditor.
Policies and procedures titled for the Standards for RTOs 2025, with the registers and forms that sit behind them, in Microsoft Word files you can make your own.
Trace an audit questionWalk one question through a file
See thepricescheduleRequest a sampleRead it before you buy it
No resource can promise an audit outcome, and this one does not. You still contextualise, validate and implement.
Every label opens the real product or collection on the CAQA Resources store.Slide along the shelf.
Follow one question down the file.
Choose something an auditor might ask. The ledger walks it through the policy, the record and the improvement, and shows where to start on each line.
“Show me how you validate your assessment tools.”
| Entry | What a well-kept file shows | Where to start |
|---|---|---|
| Policy | A current validation policy and procedure saying who validates, when, and how samples are chosen. Standard 1.5 of the Outcome Standards is the reference. | RTO policies and procedures $2,706 |
| Record | A completed validation form for this qualification, with the panel, the evidence reviewed and the outcome, logged in the validation register. | |
| Improvement | Each finding closed with an action, an owner and a date, and the new version number of the tool written down. | Validation moderation $115.50 |
“Show me that the people assessing this unit are current.”
| Entry | What a well-kept file shows | Where to start |
|---|---|---|
| Policy | A trainer and assessor procedure: the credentials you require and how currency is kept up. | RTO policies and procedures $2,706 |
| Record | A matrix for this qualification, with credentials, currency evidence and a professional development log for each person. | Your own staff records |
| Improvement | Gaps flagged, with a professional development plan and a date against each one. | Assessment methods $181.50 |
“How did you work out what this learner needed before they enrolled?”
| Entry | What a well-kept file shows | Where to start |
|---|---|---|
| Policy | A pre-training review procedure covering language, literacy, numeracy and digital skills. | RTO policies and procedures $2,706 |
| Record | Screening results for this learner, and the support you offered as a result. | |
| Improvement | Support reviewed on a set cycle, with what changed written down. |
“This qualification has been superseded. What happened to your learners?”
| Entry | What a well-kept file shows | Where to start |
|---|---|---|
| Policy | A transition procedure that says who watches for changes and what happens next. | RTO policies and procedures $2,706 |
| Record | A qualification transitioning register, with dates. | |
| Improvement | Learners told in time, moved or finished, and each step recorded. | Your own learner records |
“Show me the strategy for this qualification, and who reviewed it.”
| Entry | What a well-kept file shows | Where to start |
|---|---|---|
| Policy | A training and assessment strategy that reflects your learners, your delivery modes and the amount of training. | |
| Record | A completed TAS validation form, with reviewers, comments, recommendations and manager sign-off. | TAS validation form $115.50 |
| Improvement | Recommendations carried into the next version of the strategy, with the review date on it. | Your own version history |
Illustrative questions, written for this site. They are not ASQA’s questions and not a checklist. The authority is ASQA’s Standards for RTOs page. Prices are the store's listed prices when this page was published. The store price at checkout applies.
Made to be read closely.
A file gets opened by people whose job is to read closely: your validation panel, a new compliance manager, an auditor. So the documents come in Microsoft Word, ready for your name, your delivery and your learners.
Unlimited student licence: deliver to unlimited students within the purchased licence conditions. The store describes a one-off licence fee with no annual or ongoing fees.
What stays with your RTO.
- Contextualise
- Change what does not fit your learners, your industry and your delivery mode.
- Validate
- Review the tools through your own process. Validation sits at Standard 1.5 of the Outcome Standards.
- Implement
- Follow the procedure, keep the records, act on what you find, and keep it all current.
Schedule of prices.
Priced per suite, per register and per form. You buy on the CAQA Resources store.
RTO policies and procedures
Standards for Registered Training Organisations 2025. The suite is titled for the Standards for RTOs 2025. Ask CAQA for a sample or a contents list, so you can see how it reads before you commit.
| Item | Note | Listed regular price | Store price |
|---|---|---|---|
| Registers | |||
| Validation register | Ask for a sample to see the layout before you buy. | $82.50 | |
| Qualification transitioning register | Ask for a sample to see the layout before you buy. | $82.50 | |
| Forms | |||
| Validation form | Records a validation review: the evidence considered, findings and improvement actions. | $115.50 | |
| Validation moderation | Records a panel review of tools and judgements, with the panel’s recommendation. | $115.50 | |
| TAS validation form | Reviews a training and assessment strategy in one documented checklist. | $115.50 | |
Prices are the store's listed prices when this page was published. The store price at checkout applies. Struck-through figures are the store’s listed regular price.
Starting from nothing, or need strategy templates and sessions? See the full schedule
Questions put to us first.
Clause 1Will these get us through an audit?
No resource can promise that. They give you a strong starting point that you must adapt, implement and keep up to date. What an auditor sees is your practice, not the file you bought.
Clause 2Which Standards do the policies cover?
The suite on the store is titled for the Standards for Registered Training Organisations 2025. Check the product page, and ask CAQA if you want to see more before you buy.
Clause 3Can we edit the files?
Yes. Documents are supplied in Microsoft Word so you can customise them. Unlimited student licence: deliver to unlimited students within the purchased licence conditions.
Clause 4Can we see something first?
Yes. Request a sample from CAQA Resources, or try the 32 interactive SCORM samples.
Clause 5What should we read first?
ASQA’s Standards for RTOs page. Then check every code you deliver on training.gov.au. Our own guide, reading a file, comes after those.